Sanchar Saathi:
In today’s digital world, mobile communication has become an indispensable part of our lives. However, with the rising number of mobile users, issues like lost devices, fraud, and duplicate SIMs have also increased. To address these challenges, the Department of Telecommunications (DoT), Government of India, has introduced Sanchar Saathi – a powerful initiative to ensure secure and efficient mobile usage.
This blog will explore what Sanchar Saathi is, how to use it step by step, why it is helpful, and answer some frequently asked questions.
What is Sanchar Saathi?
Sanchar Saathi is an innovative portal launched by the Government of India to streamline mobile connections and address security concerns. The platform offers several features, including:
CEIR (Central Equipment Identity Register): A service to block and trace lost or stolen mobile devices.
Know Your Mobile (KYM): Allows users to check the authenticity of their mobile devices.
TAF-COP (Telecom Analytics for Fraud Management and Consumer Protection): Helps users identify unauthorized or duplicate mobile connections issued under their name.
By consolidating these services, Sanchar Saathi empowers citizens to safeguard their mobile identity and data.
Why is Sanchar Saathi Helpful?
Sanchar Saathi addresses multiple pain points faced by mobile users, making it a valuable tool for:
Securing Personal Data: By blocking lost or stolen devices, you can prevent misuse of your mobile phone and sensitive data.
Preventing SIM Frauds: It helps you identify unauthorized mobile connections issued in your name, reducing the risk of fraud.
Ensuring Device Authenticity: By verifying mobile IMEI numbers, you can avoid purchasing counterfeit devices.
Improving Mobile Security: The platform enhances overall trust and safety in mobile usage.
Step-by-Step Guide to Using Sanchar Saathi
Step 1: Access the Sanchar Saathi Portal
Visit the official Sanchar Saathi website at https://www.sancharsaathi.gov.in.
Step 2: Using CEIR to Block or Trace Lost Devices
If you’ve lost your mobile phone or it has been stolen, follow these steps:
File an FIR: Visit your nearest police station and file an FIR for the lost or stolen device.
Block the Device on CEIR:
Go to the CEIR section on Sanchar Saathi.
Click on “Block Stolen/Lost Mobile”.
Fill out the online form with details such as IMEI number, mobile number, and FIR details.
Attach a copy of the FIR and a government-issued ID proof.
Submit the form.
Track the Device:
Use the “Check Request Status” option to track the progress of your request.
When the device is recovered, you can unblock it using the same portal.
Step 3: Verify Mobile Device Authenticity with KYM
To ensure that your mobile device is genuine:
Locate the IMEI Number:
Dial *#06# on your mobile phone to retrieve the IMEI number.
Use KYM to Check IMEI:
Visit the KYM section of Sanchar Saathi.
Enter the IMEI number in the provided field.
Click “Check” to verify if the device is genuine.
Step 4: Detect Unauthorized Connections Using TAF-COP
Ensure that no unauthorized mobile numbers are issued under your name:
Log in to TAF-COP:
Enter your mobile number to receive a One-Time Password (OTP).
Verify your identity using the OTP.
Check for Connections:
View a list of all mobile numbers registered under your name.
Identify unauthorized numbers, if any.
Raise a Complaint:
Select unauthorized numbers.
File a request for disconnection.
Track the status of your complaint through the portal.
Benefits of Using Sanchar Saathi
User-Friendly Interface: The portal is designed to be simple and intuitive, ensuring accessibility for all users.
Time-Saving: Digital access eliminates the need for long queues at service centers.
Peace of Mind: Protects against identity theft and ensures secure mobile usage.
Frequently Asked Questions (FAQs)
1. Is Sanchar Saathi free to use?
Yes, all services offered by Sanchar Saathi, including CEIR, KYM, and TAF-COP, are free of charge.
2. How can I find my mobile’s IMEI number?
You can find the IMEI number by dialing *#06# on your mobile device. It is also available on the box of the device or inside the phone’s settings under “About Phone”.
3. What documents are required to block a stolen device?
You will need:
A copy of the FIR.
A government-issued ID proof.
Details such as the IMEI number and mobile number
4. Can I unblock my device after it is recovered?
Yes, you can unblock your device through the CEIR portal by providing the necessary details and proof of recovery.
5. What if I find unauthorized SIM cards under my name?
You can report unauthorized SIM cards through the TAF-COP portal, and the telecom service provider will take appropriate action.
6. Does Sanchar Saathi work for all telecom operators?
Yes, the platform is designed to work across all telecom operators in India.
Final Thoughts
Sanchar Saathi is a game-changer in ensuring mobile security and protecting user data. By simplifying the processes to block stolen devices, verify authenticity, and detect unauthorized connections, it empowers users to take control of their mobile identity. Whether you’re concerned about fraud or simply want to verify your device’s authenticity, Sanchar Saathi has got you covered.
Start using Sanchar Saathi today to experience a safer and more secure mobile communication ecosystem.
Pingback: MSME Loan: A Complete Guide to Eligibility, Benefits, and Application Process